REFUND/RETURN POLICY

Custom Nature of Products

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Please note that all of our steel doors are custom-made to your specific specifications. This means that once your order is approved and sent to production, it cannot be canceled or returned.

Order Approval and Production

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• Design Approval: Once you have approved the final design drawings, your order will be submitted to production.

• Production Start: One week after the submission of your order to the factory, production will commence.

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No Refunds or Returns After Production Start

• Irreversibility: Due to our products' custom nature and the manufacturing process's initiation, no refunds or returns will be accepted once production has begun.

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Before Ordering

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We strongly encourage you to carefully review all design details, measurements, and specifications before approving your order. Please get in touch with our customer service team for clarification if you have any questions or concerns.

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You acknowledge and agree to these terms and conditions by placing an order.